Choosing a Training Delivery Method

Welcome to 2018! In the last post, we reviewed 4 common ways to deliver training. But often, knowing the differences between training delivery methods isn’t always helpful in terms of actually selecting the right one for a situation. We will tackle that briefly here.

On the job training – or one-one-one training at the job site—is best used when:

  • The number of employees that need training at one time is very small
  • The need to train is infrequent
  • The trainer is skilled at performing the tasks AND an effective teacher

Classroom training / virtual classroom training – or training that is held in a physical or virtual classroom – is well-suited when:

  • A physical or technical environment is readily accessible
  • Interaction between participants is vital to learning (and yes, interaction is possible in virtual environments!)
  • Many participants need to be trained at the same time

E-learning – training that is delivered electronically through computers, tablets, and mobile devices – is a great option when:

  • Learners need training at different times (e.g., a “rolling” training schedule associated with newcomers, or even learners with different schedules)
  • The number of learners is sizeable. While it might not be the primary reason to offer e-learning, you achieve more economies of scale with a larger learner base
  • Participants are geographically dispersed
  • Consistency with the delivery of content is critical
  • Participant skill levels vary dramatically

Blended Learning – training that combines classroom and e-learning – is a great consideration when:

  • Content can be “chunked”, or broken down in smaller pieces
  • The experience would benefit from both face-to-face and online collaboration between learners and the instructor
  • There is a desire to move to e-learning delivery but not abandon instructor-led training altogether
  • You want to provide pre-and post-classroom content, exercises, or interactions between learners

These are only general guidelines to apply to your situation, of course.

The great news is that there is no ONE, BEST training delivery method for organizations today. Technology continues to introduce new and exciting possibilities to enhance and extend learning opportunities. The key to success is less about the method you select, but how the learning is designed. Good instructional design based on adult learning principles wins the day every time.

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