Have you included e-learning as you plan your organization’s 2021 goals?
The past year has made us all more aware of how essential e-learning has become in today’s cultural environment. It’s not a fad, it’s not a nice option–it’s here to stay. Success requires providing information in ways that are finger-tip accessible, and training only works when it is delivered in ways learners prefer to receive it.
Your organization’s processes, culture, and development priorities are unique, and e-learning should be customized to those needs. Designing your course will require assembling an internal team to work with the instructional design pro you choose for the project. It’s a partnership.
How do you assemble such a team? Based on our experience, we offer these five tips for a successful e-learning collaboration.
Choose a project leader. Who will quarterback the effort? A single point of contact streamlines the process for you and any design firm you bring on and will function as a liaison between the two. Your project leader will be familiar with which colleagues know what and who need to be involved at what point. Their communication skills will be essential to establishing and sustaining clarity and efficiency. If conflict arises, they may need to be the final decision maker. The right project leader will facilitate staying on track and on time.
Engage stakeholders. Who will be using the course? How will it actually be used, and will they actually benefit from it? A project team will include stakeholders who can help or hinder the ultimate success of your e-learning initiative. Make it successful by including people who are excited for its potential but also some who are skeptical. Hearing and addressing concerns almost always improve the result. Plus, inviting them to participate from the beginning and listening to their input will communicate that their perspective is valued.
Identify subject matter experts. Who already intimately knows what you want to teach? For example, they may be compliance specialists, service supervisors, or onboarding coordinators. When we work with organizations, we rely on these internal experts to make sure the content of the course we are designing conveys exactly what is needed in their specific context. They inform us at the beginning and review the course during its development for accuracy.
Choose a champion. Who is the most enthusiastic about the potential of this e-learning initiative? Who is generally an early adapter of innovative approaches and also well-respected by colleagues? A champion is someone who eagerly participates on the project team, embraces the change, and becomes a cheerleader to others who may need encouragement to adapt and adopt the initiative. The project leader may or may not be the champion.
Set the expectation for involvement. How long will this take? A partnership resulting in a successful e-learning initiative is not a one-meeting-and-done affair. We make the process as painless as possible, but it will still need a commitment of time and engagement from your team. For instance, your subject matter experts will need to spend time with the e-learning developer to provide the information, for instance. Your stakeholders will need to provide input on how it will be used and the effectiveness of each component. It will be important that the project head communicate realistic expectations as well as set the example of commitment to the process.
If you have something to teach, partnering with digital learning experts like STREETCAR8 is a wise strategic move to transform your content into engaging learning experiences. We listen to our clients and prioritize their needs.
We invite you to contact us with your ideas and questions. Let’s make your strategy a reality in 2021.